REMOTE SUPPORT SERVICES
Business IT Services
Residential IT Services
Expert Remote Support:
Get Help Anytime, Anywhere
Tech issues often show up at the worst possible time. It happens to us too. You don’t have time to pack up your computer and drive it across town to some computer shop.
Simply put, if your computer can still access the internet, then you can take advantage of our remote support services in Gainesville, FL, so that we can remotely help with whatever technology issue that you are facing.
We can also securely access your phone’s video camera, allowing our technicians to see exactly what you’re seeing. This can come in handy if you’re having trouble describing an issue with your router or printer…. just show us instead!
Our IT help desk can provide remote assistance helping with resolving email issues, software install/removals, PC Cleanups, virus removal, some training on a task, or just answering some questions.
What is Remote IT Support?
Simply put, remote support allows technicians to access and troubleshoot a computer or device anywhere. It eliminates the need for in-home/on-site visits, providing quick support to resolve technical issues, install software, or provide training, all while saving time and money.
Great! How do I Get Started?
You can start by giving us a call at (352) 328-3333. Once it’s time, you can click on the “Remote Support” button on the top right of any of our web pages. We will provide you with a special code, which will allow your computer to securely download and install our remote control software. And that’s it! Grab some popcorn and ask questions during our remote access session.
