For the first time somebody explained something to me and it made sense. Thank you, Geek 3!
OUR OPERATION STRUCTURE
We started out servicing business and residential clients on behalf of “big box” retailers, long before the “Squad” was around. We still do this at some capacity, but also market our services directly to customers.
While we don’t have a place for you to drop off your computer, we make up for it by doing the same service at your location. All of our technicians are Microsoft Certified, and our rates are almost always at a better rate.
In many cases, a free phone call to one of our technicians can be all the diagnosis you need. Just tell one of our techs the symptoms you are experiencing and, based on our experience, we can give a good idea of the possible scenarios and anticipated costs.
In some cases, we can schedule a diagnosis visit. This visit is free as long as you proceed with any of the service options we offer. Otherwise a small diagnosis fee would be required (see our pricing page). If we show up and cannot offer a solution, you pay nothing. You can see the theme here: if there’s a way to save you money, we’ll find it.
We service the Gainesville area. We do have an extended service area that covers all of Alachua county, but additional trip charges may apply.
With your permission, we can log into your computer and remotely repair your computer. Remote Service allows you to get your computer fixed on the spot. The remote support program that we use allows you, the customer, to have complete control over access of your computer.
In some cases, we’ve made exceptions if you are outside of Alachua county. Just give us a call.
- Dorothy B.
I was very fortunate to find Geek3 in the Yellow pages and contacted them about straightening out problems between three different computers in my office. I spoke to Geek3 on the first call (and not an answering machine) and they were able to book an appointment the next day. I am referred to as the “techno wizard” (a joke of course) and Erik was able to instruct me as to what my problems were, the solutions he had to repair them and offer additional suggestions as to how to make my system work faster and more efficient therefore saving me time and money. I’ve spent countless hours that have mounted to days trying to “fix the problems” myself, but Erik did in a couple hours what I never could have accomplished. I will always call him when I have a problem and have already referred him to several people since yesterday. He is very patient and he does not intimidate the “non-computer tech” person and explains and offers which meant the world to me after all of my frustrations. I highly recommend Geek3 and feel so fortunate that I have established a working relationship with them.Kennette H.
Thank you for the wonderful help. I’d like to add that Geek 3 has brought me great relief and peace of mind so far, and I truly appreciate this. I know the way I feel when a customer is this happy with my company, and I’d like to offer you that same feeling. Well done!Bill H.
I got a virus on my lap top for the second time so I call up Erik from Geek3….He came to my house the next day and had my computer all straightened out within an hour….Excellent workmanship and great personality too….Thank you Erik,you did a great job,again…..And thanks to GEEK3 for a great service to the community too….Paul S.
OMG. Came when they said they would come, did what they said they would do, tidied up the maze of cords going everywhere — absolutely the BEST. Computer and printer are in great shape! THANKS, GEEK3!!Jill J.
Hi just wanted to thank you for your help yesterday. its nice to know there’s someone we can count on. i just received an email from AT&T about how they could help me update my email settings. I thought that was pretty funny. Needless to say i did not reply!!!!! thanks again.Lori W.
I got a virus on my laptop for the second time so I called up Geek3. They came to my house the next day and had my computer all straightened out within an hour. Excellent workmanship and great personality too. Thanks to GEEK3 for a great service to the community too.Stu
I want to thank Erik at Geek 3 for assisting me at a time when I was at a loss They assisted with evaluating my existing computer as well as the selection of a new laptop to meet my needs. I am not a techy and was so relieved with how easy he made this process. I now call him the “computer whisperer”. He makes home visits that meet my schedule, he is very patient, talks In layman terms that I can understand and does not make me feel stupid for all the questions I ask! I no longer am so intimidated by all of this technology because I know who to call. Their prices are reasonable and he is a great help! And all with a smile. Thank you!!Debi P.
Thank you very much, my computer is working EXCELLENT and way smoother. I was very impressed with Erik’s professionalism and knowledge. Again ,very good job from you and the whole GEEK3 team.Paul S.
Thank you very much for working with my computer. You were a pleasure to work with and I look forward to the beginning of a successful relationship!Naomi W.
Just call Geek3 and help will coming your way! Seriously, they are awesome!! My computer somehow caught a virus that made it impossible to browse the web and would spontaneously shut down without notice. They fixed it within a day and I swear it runs better than it ever did. If you are like me and know nothing about computers and encounter a problem, don’t freak out, just call Geek3 and help will coming your way.James P.
OMG. Came when he said he would come, did what he said he would do, tidied up the maze of cords going everywhere — absolutely the BEST. Computer and printer are in great shape! THANKS, ERIK!!Jill P.