Support has been outstanding, with quick responses thorough answers, and patient replies to follow-up questions. I have had several hosts in the past, and the speed of Geek3’s servers beats them all by far — a great benefit of their service. I highly recommend Geek3. The overall value far exceeded my expectations.
OUR OPERATION STRUCTURE
We started out servicing business and residential clients on behalf of “big box” retailers, long before the “Squad” was around. We still do this at some capacity, but also market our services directly to customers.
While we don’t have a place for you to drop off your computer, we make up for it by doing the same service at your location. All of our technicians are Microsoft Certified, and our rates are almost always at a better rate.
In many cases, a free phone call to one of our technicians can be all the diagnosis you need. Just tell one of our techs the symptoms you are experiencing and, based on our experience, we can give a good idea of the possible scenarios and anticipated costs.
In some cases, we can schedule a diagnosis visit. This visit is free as long as you proceed with any of the service options we offer. Otherwise a small diagnosis fee would be required (see our pricing page). If we show up and cannot offer a solution, you pay nothing. You can see the theme here: if there’s a way to save you money, we’ll find it.
We service the Gainesville area. We do have an extended service area that covers all of Alachua county, but additional trip charges may apply.
With your permission, we can log into your computer and remotely repair your computer. Remote Service allows you to get your computer fixed on the spot. The remote support program that we use allows you, the customer, to have complete control over access of your computer.
In some cases, we’ve made exceptions if you are outside of Alachua county. Just give us a call.
We have been with Geek 3 for going on 4 months now! You will not find a better service period… What else can we say? We have been doing this for a long time now, so we have experienced many computer guys. Geek 3 is the best we have had the honor to be serviced by.Rob
I used Geek 3 to help out with a trojan infection that had disabled my computer. They delivered exactly what they promised: fast effective service at a set price. Their tech came to my house the same day and worked until the problem was solved. No nasty surprises or additional charges. It is bad enough having a computer disabled by malicious software; being at the mercy of an untrustworthy computer shop is the one thing that can make the situation worse. Dealing with Geek 3 was a great relief. They also left me with a couple of new pieces of software to improve the protection of my computer in the future. I would not hesitate to call them again if I have a problem!Jim R.
I got a virus on my laptop for the second time so I called up Geek3. They came to my house the next day and had my computer all straightened out within an hour. Excellent workmanship and great personality too. Thanks to GEEK3 for a great service to the community too.Stu
My computer was frozen with disease (virus & trojan) and I was nervous about dropping it off somewhere (heard local horror stories). Called Geek 3 and they scheduled to come to my house the same day. Tech arrived on time and got busy fixing my computer at my dining room table. There were no hidden costs – it was their flat rate estimate! Overall great experience and will be recommending them to friends/coworkers.Carmine O.
After lugging my computer around Gainesville for repairs, and wasting money by paying a friend of a friend to come to my house to fix my computer, I danced a jig the first time geek3.com came to my home. Over the years, they have fixed my hard drive, removed viruses and added virus protection, doubled my RAM, and made software and hardware recommendations. They are professional, they have a quick response time, their rates are reasonable, and they are just genuinely nice, terrific people. I have recommended them to my friends over the years and I have only gotten positive feedback. Pass it on! A great computer geek is hard to find.Dale M.
We found Geek 3 on-line and we are so glad we did!! The owner answered my call personally, set us up for the next available appointment and arrived early the very next day. All of our annoying problems with our computer and laptop were fixed within an hour. Rates are very reasonable and Erik is very professional and knows his business well. I reccomend Erik and Geek 3 to anyone who needs help with their computer. I personally rate this company with 5 stars!!Patricia K.
My wife’s laptop kept going to the bluescreen and shutting down. The antivirus program we had on it said the computer was clean, but it still shut down once in a while. Geek 3 came by and fixed it within hours. They are a great service to the community of Gainesville and should be considered first when needing assistance.Shaun G.
On time!! Got my computer and Wi-Fi working like new!! You want your computer problems cared for, call Geek 3 Computer Repair!!! Oh yes, very reasonably priced!!Maxine
Thank you for the wonderful help. I’d like to add that Geek 3 has brought me great relief and peace of mind so far, and I truly appreciate this. I know the way I feel when a customer is this happy with my company, and I’d like to offer you that same feeling. Well done!Bill H.
I was very fortunate to find Geek3 in the Yellow pages and contacted them about straightening out problems between three different computers in my office. I spoke to Geek3 on the first call (and not an answering machine) and they were able to book an appointment the next day. I am referred to as the “techno wizard” (a joke of course) and Erik was able to instruct me as to what my problems were, the solutions he had to repair them and offer additional suggestions as to how to make my system work faster and more efficient therefore saving me time and money. I’ve spent countless hours that have mounted to days trying to “fix the problems” myself, but Erik did in a couple hours what I never could have accomplished. I will always call him when I have a problem and have already referred him to several people since yesterday. He is very patient and he does not intimidate the “non-computer tech” person and explains and offers which meant the world to me after all of my frustrations. I highly recommend Geek3 and feel so fortunate that I have established a working relationship with them.Kennette H.
My first and only google places review – these guys were so great that I was inspired to sign up to give reviews about them!I was panicky when my laptop went down – they were nice, patient, and extremely fast and affordable. Can’t say enough good things about them. I can’t imagine there’s a better place – it’s impossible!Mary M.