I was very fortunate to find Geek3 in the Yellow pages and contacted them about straightening out problems between three different computers in my office. I spoke to Geek3 on the first call (and not an answering machine) and they were able to book an appointment the next day. I am referred to as the “techno wizard” (a joke of course) and Erik was able to instruct me as to what my problems were, the solutions he had to repair them and offer additional suggestions as to how to make my system work faster and more efficient therefore saving me time and money. I’ve spent countless hours that have mounted to days trying to “fix the problems” myself, but Erik did in a couple hours what I never could have accomplished. I will always call him when I have a problem and have already referred him to several people since yesterday. He is very patient and he does not intimidate the “non-computer tech” person and explains and offers which meant the world to me after all of my frustrations. I highly recommend Geek3 and feel so fortunate that I have established a working relationship with them.
OUR OPERATION STRUCTURE
We started out servicing business and residential clients on behalf of “big box” retailers, long before the “Squad” was around. We still do this at some capacity, but also market our services directly to customers.
While we don’t have a place for you to drop off your computer, we make up for it by doing the same service at your location. All of our technicians are Microsoft Certified, and our rates are almost always at a better rate.
In many cases, a free phone call to one of our technicians can be all the diagnosis you need. Just tell one of our techs the symptoms you are experiencing and, based on our experience, we can give a good idea of the possible scenarios and anticipated costs.
In some cases, we can schedule a diagnosis visit. This visit is free as long as you proceed with any of the service options we offer. Otherwise a small diagnosis fee would be required (see our pricing page). If we show up and cannot offer a solution, you pay nothing. You can see the theme here: if there’s a way to save you money, we’ll find it.
We service the Gainesville area. We do have an extended service area that covers all of Alachua county, but additional trip charges may apply.
With your permission, we can log into your computer and remotely repair your computer. Remote Service allows you to get your computer fixed on the spot. The remote support program that we use allows you, the customer, to have complete control over access of your computer.
In some cases, we’ve made exceptions if you are outside of Alachua county. Just give us a call.
- Kennette H.
We have been with Geek 3 for going on 4 months now! You will not find a better service period… What else can we say? We have been doing this for a long time now, so we have experienced many computer guys. Geek 3 is the best we have had the honor to be serviced by.Rob
Thank you very much, my computer is working EXCELLENT and way smoother. I was very impressed with Erik’s professionalism and knowledge. Again ,very good job from you and the whole GEEK3 team.Paul S.
I want to thank Erik at Geek 3 for assisting me at a time when I was at a loss They assisted with evaluating my existing computer as well as the selection of a new laptop to meet my needs. I am not a techy and was so relieved with how easy he made this process. I now call him the “computer whisperer”. He makes home visits that meet my schedule, he is very patient, talks In layman terms that I can understand and does not make me feel stupid for all the questions I ask! I no longer am so intimidated by all of this technology because I know who to call. Their prices are reasonable and he is a great help! And all with a smile. Thank you!!Debi P.
I called Geek3 on a Saturday night and they were at my house by Monday afternoon. The tech removed dozens of spyware files that I had been trying to find and get rid of for months. He was very knowledgable and polite. It was also SO convenient. I am in law school and am constantly on my computer, so I didn’t have time to drop it off somewhere for a week. He fixed the problem in under an hour and also gave me some tips on virus prevention for the future. Thanks so much Geek3!Christina B.
Geek3 is a pleasure to partner with and their integrity and passion for their work are unparalleled. Erik is a consummate professional and the most dependable resource I’ve found in the IT field. I highly recommend his services.Marci M.
Hi just wanted to thank you for your help yesterday. its nice to know there’s someone we can count on. i just received an email from AT&T about how they could help me update my email settings. I thought that was pretty funny. Needless to say i did not reply!!!!! thanks again.Lori W.
For the first time somebody explained something to me and it made sense. Thank you, Geek 3!Dorothy B.
Support has been outstanding, with quick responses thorough answers, and patient replies to follow-up questions. I have had several hosts in the past, and the speed of Geek3’s servers beats them all by far — a great benefit of their service. I highly recommend Geek3. The overall value far exceeded my expectations.Craig
I got a virus on my lap top for the second time so I call up Erik from Geek3….He came to my house the next day and had my computer all straightened out within an hour….Excellent workmanship and great personality too….Thank you Erik,you did a great job,again…..And thanks to GEEK3 for a great service to the community too….Paul S.
After lugging my computer around Gainesville for repairs, and wasting money by paying a friend of a friend to come to my house to fix my computer, I danced a jig the first time geek3.com came to my home. Over the years, they have fixed my hard drive, removed viruses and added virus protection, doubled my RAM, and made software and hardware recommendations. They are professional, they have a quick response time, their rates are reasonable, and they are just genuinely nice, terrific people. I have recommended them to my friends over the years and I have only gotten positive feedback. Pass it on! A great computer geek is hard to find.Dale M.
Thank you for the wonderful help. I’d like to add that Geek 3 has brought me great relief and peace of mind so far, and I truly appreciate this. I know the way I feel when a customer is this happy with my company, and I’d like to offer you that same feeling. Well done!Bill H.