I called Geek3 on a Saturday night and they were at my house by Monday afternoon. The tech removed dozens of spyware files that I had been trying to find and get rid of for months. He was very knowledgable and polite. It was also SO convenient. I am in law school and am constantly on my computer, so I didn’t have time to drop it off somewhere for a week. He fixed the problem in under an hour and also gave me some tips on virus prevention for the future. Thanks so much Geek3!
OUR OPERATION STRUCTURE
We started out servicing business and residential clients on behalf of “big box” retailers, long before the “Squad” was around. We still do this at some capacity, but also market our services directly to customers.
While we don’t have a place for you to drop off your computer, we make up for it by doing the same service at your location. All of our technicians are Microsoft Certified, and our rates are almost always at a better rate.
In many cases, a free phone call to one of our technicians can be all the diagnosis you need. Just tell one of our techs the symptoms you are experiencing and, based on our experience, we can give a good idea of the possible scenarios and anticipated costs.
In some cases, we can schedule a diagnosis visit. This visit is free as long as you proceed with any of the service options we offer. Otherwise a small diagnosis fee would be required (see our pricing page). If we show up and cannot offer a solution, you pay nothing. You can see the theme here: if there’s a way to save you money, we’ll find it.
We service the Gainesville area. We do have an extended service area that covers all of Alachua county, but additional trip charges may apply.
With your permission, we can log into your computer and remotely repair your computer. Remote Service allows you to get your computer fixed on the spot. The remote support program that we use allows you, the customer, to have complete control over access of your computer.
In some cases, we’ve made exceptions if you are outside of Alachua county. Just give us a call.
- Christina B.
I want to thank Erik at Geek 3 for assisting me at a time when I was at a loss They assisted with evaluating my existing computer as well as the selection of a new laptop to meet my needs. I am not a techy and was so relieved with how easy he made this process. I now call him the “computer whisperer”. He makes home visits that meet my schedule, he is very patient, talks In layman terms that I can understand and does not make me feel stupid for all the questions I ask! I no longer am so intimidated by all of this technology because I know who to call. Their prices are reasonable and he is a great help! And all with a smile. Thank you!!Debi P.
I got a virus on my laptop for the second time so I called up Geek3. They came to my house the next day and had my computer all straightened out within an hour. Excellent workmanship and great personality too. Thanks to GEEK3 for a great service to the community too.Stu
We have been with Geek 3 for going on 4 months now! You will not find a better service period… What else can we say? We have been doing this for a long time now, so we have experienced many computer guys. Geek 3 is the best we have had the honor to be serviced by.Rob
For the first time somebody explained something to me and it made sense. Thank you, Geek 3!Dorothy B.
My wife’s laptop kept going to the bluescreen and shutting down. The antivirus program we had on it said the computer was clean, but it still shut down once in a while. Geek 3 came by and fixed it within hours. They are a great service to the community of Gainesville and should be considered first when needing assistance.Shaun G.
Thank you very much for working with my computer. You were a pleasure to work with and I look forward to the beginning of a successful relationship!Naomi W.
OMG. Came when he said he would come, did what he said he would do, tidied up the maze of cords going everywhere — absolutely the BEST. Computer and printer are in great shape! THANKS, ERIK!!Jill P.
Just call Geek3 and help will coming your way! Seriously, they are awesome!! My computer somehow caught a virus that made it impossible to browse the web and would spontaneously shut down without notice. They fixed it within a day and I swear it runs better than it ever did. If you are like me and know nothing about computers and encounter a problem, don’t freak out, just call Geek3 and help will coming your way.James P.
I used Geek 3 to help out with a trojan infection that had disabled my computer. They delivered exactly what they promised: fast effective service at a set price. Their tech came to my house the same day and worked until the problem was solved. No nasty surprises or additional charges. It is bad enough having a computer disabled by malicious software; being at the mercy of an untrustworthy computer shop is the one thing that can make the situation worse. Dealing with Geek 3 was a great relief. They also left me with a couple of new pieces of software to improve the protection of my computer in the future. I would not hesitate to call them again if I have a problem!Jim R.
Thank you for the wonderful help. I’d like to add that Geek 3 has brought me great relief and peace of mind so far, and I truly appreciate this. I know the way I feel when a customer is this happy with my company, and I’d like to offer you that same feeling. Well done!Bill H.
Geek3 is a pleasure to partner with and their integrity and passion for their work are unparalleled. Erik is a consummate professional and the most dependable resource I’ve found in the IT field. I highly recommend his services.Marci M.