For the first time somebody explained something to me and it made sense. Thank you, Geek 3!
OUR OPERATION STRUCTURE
We started out servicing business and residential clients on behalf of “big box” retailers, long before the “Squad” was around. We still do this at some capacity, but also market our services directly to customers.
While we don’t have a place for you to drop off your computer, we make up for it by doing the same service at your location. All of our technicians are Microsoft Certified, and our rates are almost always at a better rate.
In many cases, a free phone call to one of our technicians can be all the diagnosis you need. Just tell one of our techs the symptoms you are experiencing and, based on our experience, we can give a good idea of the possible scenarios and anticipated costs.
In some cases, we can schedule a diagnosis visit. This visit is free as long as you proceed with any of the service options we offer. Otherwise a small diagnosis fee would be required (see our pricing page). If we show up and cannot offer a solution, you pay nothing. You can see the theme here: if there’s a way to save you money, we’ll find it.
We service the Gainesville area. We do have an extended service area that covers all of Alachua county, but additional trip charges may apply.
With your permission, we can log into your computer and remotely repair your computer. Remote Service allows you to get your computer fixed on the spot. The remote support program that we use allows you, the customer, to have complete control over access of your computer.
In some cases, we’ve made exceptions if you are outside of Alachua county. Just give us a call.
- Dorothy B.
Geek3 is a pleasure to partner with and their integrity and passion for their work are unparalleled. Erik is a consummate professional and the most dependable resource I’ve found in the IT field. I highly recommend his services.Marci M.
I called Geek3 on a Saturday night and they were at my house by Monday afternoon. The tech removed dozens of spyware files that I had been trying to find and get rid of for months. He was very knowledgable and polite. It was also SO convenient. I am in law school and am constantly on my computer, so I didn’t have time to drop it off somewhere for a week. He fixed the problem in under an hour and also gave me some tips on virus prevention for the future. Thanks so much Geek3!Christina B.
Support has been outstanding, with quick responses thorough answers, and patient replies to follow-up questions. I have had several hosts in the past, and the speed of Geek3’s servers beats them all by far — a great benefit of their service. I highly recommend Geek3. The overall value far exceeded my expectations.Craig
I got a virus on my lap top for the second time so I call up Erik from Geek3….He came to my house the next day and had my computer all straightened out within an hour….Excellent workmanship and great personality too….Thank you Erik,you did a great job,again…..And thanks to GEEK3 for a great service to the community too….Paul S.
Thank you very much for working with my computer. You were a pleasure to work with and I look forward to the beginning of a successful relationship!Naomi W.
OMG. Came when they said they would come, did what they said they would do, tidied up the maze of cords going everywhere — absolutely the BEST. Computer and printer are in great shape! THANKS, GEEK3!!Jill J.
Hi just wanted to thank you for your help yesterday. its nice to know there’s someone we can count on. i just received an email from AT&T about how they could help me update my email settings. I thought that was pretty funny. Needless to say i did not reply!!!!! thanks again.Lori W.
My computer was frozen with disease (virus & trojan) and I was nervous about dropping it off somewhere (heard local horror stories). Called Geek 3 and they scheduled to come to my house the same day. Tech arrived on time and got busy fixing my computer at my dining room table. There were no hidden costs – it was their flat rate estimate! Overall great experience and will be recommending them to friends/coworkers.Carmine O.
I used Geek 3 to help out with a trojan infection that had disabled my computer. They delivered exactly what they promised: fast effective service at a set price. Their tech came to my house the same day and worked until the problem was solved. No nasty surprises or additional charges. It is bad enough having a computer disabled by malicious software; being at the mercy of an untrustworthy computer shop is the one thing that can make the situation worse. Dealing with Geek 3 was a great relief. They also left me with a couple of new pieces of software to improve the protection of my computer in the future. I would not hesitate to call them again if I have a problem!Jim R.
On time!! Got my computer and Wi-Fi working like new!! You want your computer problems cared for, call Geek 3 Computer Repair!!! Oh yes, very reasonably priced!!Maxine
We have been with Geek 3 for going on 4 months now! You will not find a better service period… What else can we say? We have been doing this for a long time now, so we have experienced many computer guys. Geek 3 is the best we have had the honor to be serviced by.Rob