I want to thank Erik at Geek 3 for assisting me at a time when I was at a loss They assisted with evaluating my existing computer as well as the selection of a new laptop to meet my needs. I am not a techy and was so relieved with how easy he made this process. I now call him the “computer whisperer”. He makes home visits that meet my schedule, he is very patient, talks In layman terms that I can understand and does not make me feel stupid for all the questions I ask! I no longer am so intimidated by all of this technology because I know who to call. Their prices are reasonable and he is a great help! And all with a smile. Thank you!!
OUR OPERATION STRUCTURE
We started out servicing business and residential clients on behalf of “big box” retailers, long before the “Squad” was around. We still do this at some capacity, but also market our services directly to customers.
While we don’t have a place for you to drop off your computer, we make up for it by doing the same service at your location. All of our technicians are Microsoft Certified, and our rates are almost always at a better rate.
In many cases, a free phone call to one of our technicians can be all the diagnosis you need. Just tell one of our techs the symptoms you are experiencing and, based on our experience, we can give a good idea of the possible scenarios and anticipated costs.
In some cases, we can schedule a diagnosis visit. This visit is free as long as you proceed with any of the service options we offer. Otherwise a small diagnosis fee would be required (see our pricing page). If we show up and cannot offer a solution, you pay nothing. You can see the theme here: if there’s a way to save you money, we’ll find it.
We service the Gainesville area. We do have an extended service area that covers all of Alachua county, but additional trip charges may apply.
With your permission, we can log into your computer and remotely repair your computer. Remote Service allows you to get your computer fixed on the spot. The remote support program that we use allows you, the customer, to have complete control over access of your computer.
In some cases, we’ve made exceptions if you are outside of Alachua county. Just give us a call.
- Debi P.
For the first time somebody explained something to me and it made sense. Thank you, Geek 3!Dorothy B.
Thank you very much for working with my computer. You were a pleasure to work with and I look forward to the beginning of a successful relationship!Naomi W.
My computer was frozen with disease (virus & trojan) and I was nervous about dropping it off somewhere (heard local horror stories). Called Geek 3 and they scheduled to come to my house the same day. Tech arrived on time and got busy fixing my computer at my dining room table. There were no hidden costs – it was their flat rate estimate! Overall great experience and will be recommending them to friends/coworkers.Carmine O.
Just call Geek3 and help will coming your way! Seriously, they are awesome!! My computer somehow caught a virus that made it impossible to browse the web and would spontaneously shut down without notice. They fixed it within a day and I swear it runs better than it ever did. If you are like me and know nothing about computers and encounter a problem, don’t freak out, just call Geek3 and help will coming your way.James P.
Thank you for the wonderful help. I’d like to add that Geek 3 has brought me great relief and peace of mind so far, and I truly appreciate this. I know the way I feel when a customer is this happy with my company, and I’d like to offer you that same feeling. Well done!Bill H.
OMG. Came when they said they would come, did what they said they would do, tidied up the maze of cords going everywhere — absolutely the BEST. Computer and printer are in great shape! THANKS, GEEK3!!Jill J.
I got a virus on my lap top for the second time so I call up Erik from Geek3….He came to my house the next day and had my computer all straightened out within an hour….Excellent workmanship and great personality too….Thank you Erik,you did a great job,again…..And thanks to GEEK3 for a great service to the community too….Paul S.
We have been with Geek 3 for going on 4 months now! You will not find a better service period… What else can we say? We have been doing this for a long time now, so we have experienced many computer guys. Geek 3 is the best we have had the honor to be serviced by.Rob
Hi just wanted to thank you for your help yesterday. its nice to know there’s someone we can count on. i just received an email from AT&T about how they could help me update my email settings. I thought that was pretty funny. Needless to say i did not reply!!!!! thanks again.Lori W.
Hi just wanted to thank you for your help yesterday. It’s nice to know there’s someone we can count on. Thanks again!Lori W.
My wife’s laptop kept going to the bluescreen and shutting down. The antivirus program we had on it said the computer was clean, but it still shut down once in a while. Geek 3 came by and fixed it within hours. They are a great service to the community of Gainesville and should be considered first when needing assistance.Shaun G.